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Human
Resources
To assist our clients to develop, sustain and grow their multi-dimensional organisations and focus on their core business, we offer a range of customised HR products and services:
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Strategic
planning for business and human resources
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E-HR
strategy, enablement and implementation
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HR
research & development (including
benchmarking & best practice)
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Outsourcing
of Human Resources Management and SLA's (full
or in part)
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Payroll
and personnel administration outsourcing
(including Employee Self Service)
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Web Based Performance Management Systems
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Customised Manual Performance Management Systems
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Recruitment
and Selection (including on-line database
searches)
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Screening
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Psychometric testing
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Initial interviews
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ITC - Reference checks
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Recommendations
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Organisational
design
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Job
analysis, design & evaluation
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Employment
equity design of policy and plans
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Management
of labour solutions
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Web based Labour tool ( Labourworx)
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Career
& succession planning
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Team Building - "Dream Team Event"
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Coaching and Mentoring
HR
Outsourcing
Experience
the difference - your hassle free HR department.
Experience the cost effectiveness of HR Outsource who could be your specialized outsourced HR department today. No more hassle in managing the people administration. Immediate access to specialist skills and services. Focus on your business and customer rather than on staff administration!
Pay
a fixed monthly fee for all your business' HR
requirements including:
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Payroll
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Generic of the Shelf - HR Policies, Procedures and contracts.
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HR
and training administration
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Workplace
skills plans
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Recruitment
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Management
training and development
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Productivity
improvement support
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Team
building
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Industrial
Relations
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Training
and Development
HR
Outsource is an accredited training provider, registered
with Services SETA.
Our
accreditation number: 0686/23/09/05
Vision
We
are the most effective facilitators of practical,
holistic learning opportunities.
Mission
HR
Outsource is passionate about integrating future needs and
currently realities at personal, team and
organisational levels.
To
meet our clients' business objectives and need for
ROI we:
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Challenge
current organisational paradigms to unleash the
clients potential
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Create
customised learning experiences and programs
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Make
the learning experience fun to assist the
transfer of learning
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Practice
an ethic of continuous improvement and self
development for our clients and ourselves
HR
Outsource
is committed to the development and delivery of
relevant learning solutions through personal and
committed relationships with our clients that
include pre and post delivery support and shared
accountability for results.
We
form long-term partnerships with our clients and
offer a wide range of experiential, outcomes based
educational, training and development programs and
make appropriate use of latest e-technology.
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Alignment
of learning strategies to business objectives
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Training
/ learning needs analysis
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Development
of organisational learning plans
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Programmes
design, development and delivery utilizing
latest technology (Including e-learning)
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Pre
and post learning assessment
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Support
of learning transfer via coaching and mentoring
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NQF
accreditation and outsourced services
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Ladder
of Learning
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Leadership
Skills |
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Management
Skills |
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Interpersonal
Skills |
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Personal
Skills |
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HR
Outsource
has developed a learning approach, which includes
its Ladder of Learning for development of people and
organisations.
Each
rung of the ladder consists of a number of
accredited and aligned training interventions which
should be mastered over time for the full
development and learning of the individual.
On
the bottom rung of the ladder is the Personal Skills
set
of Training interventions which must be developed
and mastered before one can develop and grow to
master Interpersonal Skills
Once
the interpersonal skill too has been mastered,
together with sound technical skills which are
applied in our client organisation, the employee
with the right potential should be considered for
development to grow into a managerial position.
Such employees often require HR Outsource's Management
Skills set of training programmes as s/he progresses
up the organisational ladder.
Having
now mastered all levels of personal, interpersonal
and management training and practice, the next
strategic challenge is to develop solid Leadership
Skills and change management skills for our managers
and leaders to grow, direct and redirect the
organisation toward success. Here our
Leadership Sills rung of the ladder developed
through a number of introspective and developmental
programmes pitched at growing the to leaders or
organisations to achieve their full potential as
well as that of the organisations that they
represent.
Our
accredited learning programme include:
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Labour relations Skills for Managers and Supervisors |
NQF
Level |
Credits
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Labour relations Skills for Managers and Supervisors |
4 |
25 |
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Winning teams (team building skills) |
4 |
25 |
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Finance for non Financial managers |
4
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15
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Finance for non Financial managers |
4 |
58 |
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Wnning diversity management |
4
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11
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Winning
presentations |
4
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25
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Winning
business writing skills |
4 |
16 |
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Winning
diversity awareness |
2 |
9 |
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Winning
teleskills(Telephone Etiquette) |
3 |
15 |
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Professional
people (Etiquette) |
3 |
12 |
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Winning
people (Personal Mastery) |
2 |
11 |
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Winning
in communication |
3 |
17 |
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Winning
assertive communication |
3 |
16 |
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Winning
time management |
2 |
10 |
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The
winning communicator |
4 |
16 |
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The
winning voice |
4 |
5 |
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Winning
customer care and sales skills |
4 |
14 |
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Winning Stress Management |
2 |
12 |
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Performance Management |
4 |
21 |
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Coaching and Mentoring |
4 |
21 |
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Change Management |
5 |
38 |
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Change
Management
HR
Outsource's
Change Management Methodology,
"Navigating
the Waves of Change"
Works
in conjunction with process and system driven/led
change. We offer a holistic integrated,
solution and work with our clients to transform
their business in terms of its people, processes and
systems.
We
are involved in both business, process and people
re-engineering, workflow design etc. based on new
business process. We assist our client to
think out of the box and map to new as opposed to
existing processes. We facilitate and work
through the Change management methodology in
effecting "buy" in to the business and people
processes changes.
"Navigating
the Waves of Change"
HR
Outsource's
proven change methodology is at the centre of our
approach to change. Supporting our methodology, are
over forty HR Outsource tools for use in the implementation
of any type of change.
While
we certainly do provide direct strategy and
implementation consulting services to clients, we
also can train and partner selected client change
targets.
Four
main target groups have been identified. These
include:
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Change
Consultants
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Change
Champions
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Change
Agents
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Managers
of Change
HR
Outsource
differs from its competition and most larger
accounting / technology consulting firms, in that we
do transfer skills, methodology and tools to our
clients to manage change during and post the change
event.
Our
highly skilled and experienced local team of South
African and internal professionals understand how
change affects human behaviour and how individuals
react to change. Our focus is on maximizing
our clients' investment in their people and ROI,
and minimizing the risks associated with change by
balancing the business needs and realities with the
concerns and issues that people may have.
We
have had a wide range of change experience and a
proven track record in various types of
organisational change projects.
Change
Consulting and implementation track record...
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Technology
and process change
SASKO
- SAP Implementation
SFW
- SAP Implementation
De
Beers Marine - SAP Implementation
Old
Mutual - Document Management
Alexander
Forbes - Software Implementation
Standard
Bank home loans and Card
division |
Restructuring
/ Outsourcing
V&A
Waterfront
Metropolitan
University
of the North |
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Mergers
and Acquisitions
PSG
- Channel Management Services |
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External
Inviroment
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Drivers
of Change
Legal
Systems
Globalisation
Economic
Factors
Social
Factors
Technological
Factors
Political
Environment
Ecological
Environment |
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Internal
Response
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Improved
Effectiveness & Efficiencies
M&A's
Business
Products & Services
Business
Processes
Business
Systems
Business
Profitability
Business
People |
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Outcomes
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Sustainable
Growth
Service
Profitability |
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Analysis
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Set
up project team
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Identify
and analyse stake holder
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Link
business- and project vision
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Establish
Change Readiness
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Develop
a picture of "future" state
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Asses
current state
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Identify
GAP's
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Design
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Communications
strategy
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Detailed
Changed project plans
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Change
leadership planning
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Specific
change inventions
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Business
processes as is / to be and gaps
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Supporting
systems (where applicable)
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Build
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Implement
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Changes
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Measure
success
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Review
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Improve
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Methodology
and Toolkit
Our
methodology and toolkit is project based and links
in to most types of change processes. (For more
details and to view the toolkit please contact us
for a presentation).
Major
focus areas in our methodology include:
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Performance Management
What is Performance Management?
A formal management process for harnessing, directing, evaluating, measuring and rewarding human effort, competence and talent in realising an organisation's vision, mission and objectives.
HR Outsource philosophy is illustrated below in a simplistic image:

Principles that
underlie Performance Management:
- Agreed framework of planned goals, standards and competence requirements (agreement between manager and individual on expectations)
- Process (not just a systems of forms and procedures) it is the ACTIONS people take to achieve the delivery of results
- Shared understanding (individuals need to have a shared understanding about high level plans and what organisational objectives they are working towards
- Approach to
managing and developing
people (how employees work together and develop their skills and knowledge)
- Geared towards
achievement (it is about job related success for the individuals so they can make the best use of their abilities)
- The process
owned and driven by line managers
Advantages and Benefits of Performance Management

Contact Andrea Kidd on
andrea@hrostreams.com for more information on
Preformance Management.
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HR Policies and Procedures
HR Policies and Procedures
- Disciplinary Policies and procedures
- Grievance procedures
- Hours of work and overtime policy
- Leave policy and procedures
- Management of performance policy
- Recruitment policy
- Safety and security policy
- Sexual harassment policy
- Redeployment, retrenchment and dismissal based on operational requirements
- Smoking policy
- Staff development policy
- Poor performance policy
- Travel and reimburse policy and claims
- Termination of employment policy
- Employment Assistance Policy
- Training Policy
- Relocation Policies
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